Contacts

Franchisor office	info@ownasunrise.com — franchising, standards, program questions
Sunrise Direct support	support@eatsunrisesocial.com — ordering platform, reviews, guest issues
Franchise development	alexis@ownasunrise.com — Alexis Morgan, Director of Franchise Development

How inquiries route

Catering inquiries, guest feedback and employment applications always reach both the store and the brand team — nothing sits in one inbox. If something lands with you that the brand hasn't seen, forward it to the franchisor office the same day.

Response standard

Every Google review at both locations gets a response (part of your Gold package). If a review needs your input on a specific guest issue, we'll flag it to you directly.