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Billing

Royalties & billing: how it works

What you pay

Royalty 6% + marketing fund 3% of net sales — net of discounts and refunds, excluding tax and tips — calculated on a Monday–Sunday sales week from your Toast reporting.

When you get the invoice

Invoices are built every Monday morning for the week just ended. They are numbered sequentially (SS-2026-###), sent from info@ownasunrise.com, signed “Corporate Billing Department, Sunrise Social,” with a PDF filed for your records.

When payment is due

Cherry HillDue Monday, with grace through Wednesday.
PhiladelphiaDue Saturday.

Your invoice PDF states your store's due date.

How to pay

Wire transfer (instructions on file) or Zelle — (609) 789-7030. When a payment lands, you receive a paid copy of the invoice stamped PAID with the paid date the same day, as your receipt.

Sunrise Direct

Sunrise Direct billing — separate from royalties

Gold tier: $350/month flat + 5% of gross online sales (pickup, delivery and catering; tax and tips excluded), invoiced monthly and due on the 16th. A monthly true-up applies: if your all-in Sunrise Direct cost exceeds your Owner.com-equivalent cost, the brand reduces its 5% to close the gap.

Cherry Hill

Cherry Hill ownership split

Weeks through Sunday, Nov 1, 2026 bill to Bhavesh Patel / Hari Shambhu 2 LLC. Weeks from Monday, Nov 2, 2026 bill to Hieu Ngo / Joyful Ventures LLC, with Bhavesh copied during the transition weeks. Philadelphia billing does not change.

Support

Questions about billing?

Start here in the portal. If you still need help, contact Alexis Morgan — alexis@ownasunrise.com / (305) 331-9773 — 8 AM–10 PM ET, seven days a week. Money, agreement and policy decisions are Aaron's; the answer comes back to you through Alexis.